Air Freight Co-ordinator

* Initial 12-month contract, likely to convert to permanent

* Role based in Feltham

* £30,000 per annum

An exciting opportunity has arisen for an experienced Air Freight Co-ordinator to join a busy operations team based in Feltham.

This role is ideal for someone with solid air freight/export experience who thrives in a fast-paced logistics environment and enjoys liaising with airlines and internal teams to ensure smooth and on-time movement of goods.

Shift Pattern:

Week 1 - Monday - Friday 8am - 5pm

Week 2 - Tuesday - Saturday 7am - 4pm

The Role

You will be responsible for preparing export documentation and coordinating air freight operations in line with internal procedures and carrier requirements.

Key responsibilities include:

* Preparing export documentation including MAWB, commercial invoices and postal documentation

* Liaising with airlines and General Sales Agents regarding flight capacity, space bookings and equipment

* Monitoring flight schedules and capacity

* Requesting and confirming uplift with airlines

* Resolving air transport related queries

* Maintaining internal export schedules and issuing warehouse processing instructions

* Monitoring KPIs and maintaining performance reports

* Communicating delays clearly to internal teams

* Supporting the Linehaul Supervisor

* Ensuring on-time uplift and maintaining carrier capacity based on operational demand

* Updating transport reports and escalating issues where required

Requirements

* Minimum 2 years' experience in air freight/export operations

* Strong understanding of airline operations and air transport procedures

* Experience planning bookings and liaising directly with airlines

* Ability to input MAWBs into internal systems and airline portals

* Knowledge of postal and freight operations

* Experience with import/export by air

* 5 years' checkable employment history and CRB check eligible

* Knowledge of customs clearance procedures

* Familiarity with systems such as Box Top and ASM Sequoia (desirable)

You will also be:

* Detail-oriented with strong accuracy

* Able to make informed, knowledge-based decisions

* Collaborative and team-focused

* Flexible with working hours

* Honest, punctual and professional