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Date Added: Sat 01/07/2023

Call Centre - Finance Manager

Liverpool, L2, UK
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Job Type: Permanent, FullTime

My client, a Business Advisory Service & Accounts Practice is looking to recruit an experienced and dynamic Shared Service Centre - Finance Manager to join the Shared Service Centre (SSC) based in central Liverpool. This team is one of several Hubs within the companies rapidly growing (SSC).

You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing delivery and providing additional services to organisations we work with.

The key focus of this role; will be to assist and support the SSC Leadership Team in managing the financial performance of the individual delivery Hubs on strategic issues and on a day-to-day basis as well as providing relevant support, advice, and guidance to the overall team within the SSC on financial matters.

Principal Accountabilities

Regular liaison with the central Finance function, overseeing the month end, quarterly and year end processes

Overseeing regular management reporting and developing reports to aid financial and commercial management

Overseeing the annual budget for individual delivery Hubs: liaising with Heads of Dept/Operations Managers and central Finance team as appropriate and overseeing the input of the data into the Firm's budget model

Ensuring that SSC Chargeback processes are effective, timely and transparent to the service requestors in the business as well as to the Heads of Dept/Operations Managers. Strive for simplification and efficiency in the operation of SSC Chargeback

Management of a small internal finance team performing chargeback, analysis and other duties (approx. 3 FTE)

Support to SSC Management team

Agreeing and taking responsibility for development of local finance reporting to support the Heads of Dept/Operations Managers

Driving standardisation of MI and preparation of monthly packs for SSC Leadership and firm-wide stakeholders

Aiming for optimised use of functionality and reporting in Workday and Adaptive to drive best financial and commercial outcomes.

Monthly financial analysis and reporting to the Heads of Dept/Operations Managers plus the Group Financial Controller to enable informed planning and decision making. Including budget, rolling forecast, key performance indicators and analysis of variances

Trend analysis with timely identification of causes of risks/ problems with prompt suggestion for relevant actions, particularly including chargeback, staff utilisation, discretionary costs and variance analysis

Assist in the production and preparation of business plans and support the SSC Leadership in identifying and developing strategy for the SSC and individual delivery Hubs; providing support in driving through these strategic decisions

Support the Heads of Dept/Operations Managers in identifying and developing strategy for the individual Hubs; providing support in driving through these strategic decisions, showing initiative and problem solving

Raise financial awareness and system capability in the SSC extended management team (to Hub Lead level)

Supporting Hub Leads/Operations Managers to ensure there remains a continued consistency of approach and making suggestions for how processes and procedures can be improved

Other ad-hoc matters as required in support of the SSC leadership Team

You'll be someone:

* Commercially minded

* Analytical

* Ability to handle/process confidential information in sensitive manner

* Project Management, team leadership and delegation skills with a collaborative, participative approach and the ability to engage, inspire and influence people at all levels in the organisation

* Strong leadership and influencing skills to enable proactive relationships with business leaders

* Capable of contributing to the strategic agenda with strong operational skills

* Strong system skills, particularly in Workday, Power BI/Python and Excel

* Partnership experience desirable

* Strong communication and presentation skills

* Qualified accountant or relevant financial experience

You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand.

We'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

Standard Benefits:


* 25 days' holiday.

* access to a personal pension scheme, with matched employer contributions.

* life assurance cover.

* income protection insurance.

* flexible working

Additional add on benefits:


* buy up to ten days' extra holiday.

* add on private medical, personal accident, dental insurance or travel insurance.

* enrol in our Bike to Work scheme.

* enjoy discounts off cinemas, dining, and gyms.

* receive an interest free season ticket loan or interest free graduate loan.

* access childcare vouchers.

* take an online health assessment and utilise our employee assistance programme.

We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity, and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Purchasing Professionals is an Independent Recruitment Company specialising in all Head Office vacancies including Accountancy & Finance, Financial Services, HR, Procurement, Operations, Logistics, Legal, Property, E-Commerce, IT, Customer Services, Marketing, Commercial and Business Support, from Trainee to Director level
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