arwoods Group is an automotive retailer representing prestigious car Brands - Aston Martin, Audi, Bentley, BMW Service, Jaguar and Land Rover, McLaren, MAN, Volvo and the most recent addition, INEOS. We have over 25 businesses providing sales, service and accident repair services across Sussex, Surrey, Kent and Hampshire.

Established since 1931, we are a successful and progressive third generation family owned business. In 2022 our turnover was over £600m and we now employ over 1000 valued members of staff.

Our vision is 'Powering Family Adventure'. In other words, our brands, systems and people help power our customers adventures ensuring they feel both part of our family business and our company values.

81% of our employees responded to our engagement survey in 2022 with an increased engagement score of 9% on the previous survey, we are a safe bet for a job and a career!

JOB PURPOSE

Hours: 3 days, flexible. 2 days home working, 1 day office based in Crawley.

The role of the HR Administrator/Systems Coordinator is to:

Support, maintain and develop the processes and activities relating to Sentinel ensuring the employees are communicated to proactively with all policy related learning

Be part of the HR team supporting our internal customers on systems, processes and engagement.

Department/Business/Location:

HR Department

Reports to:

HR Manager, dotted line to OSH Manager

KEY RESPONSIBILITIES

Health Partners - Occupational Health (OH) Surveillance programme:

· Maintain up-to-date OH surveillance programme with Health Partners and all sites.

· Coordinate with Health Partners to ensure timely completion of OH surveillance for all sites.

· Compile and update Health Partners with monthly staff list for leavers, starters or staff moves.

Inductus OSH system:

· Assign any new joiners to Sentinel Admin, i.e. entering their personal details into Inductus as soon as possible, in order for them to start their Day-1 induction.

· Coordinate and track staff induction training and other training assigned in Inductus system (i.e. SafetyNet, Academy)

· Maintain up-to-date training plan for all staff in Inductus

· Coordinate with Inductus to build all relevant OSH training modules into SafetyNet

· Maintain and update key documents in Inductus OSH library

External OSH Training:

· Arrange and coordinate all necessary external OSH training for staff and maintain up-to-date training programme.

Examples:

· Manual Handling training (Pristine Condition)

· IOSH Managing Safely

· Fire Safety training - fire extinguisher training, fire safety training for managers/supervisors

· First-aid training

Intranet & SharePoint:

· Support OSH Manager to:

· Maintain and update relevant OSH folders in SharePoint

· Maintain and update relevant OSH links in Intranet

Academy:

· Maintain training attendance records and reminders to Managers and Staff

· Provide list of both attendance and non-attendance for recharge to sites

Other - General:

· Coordinate with Payroll and HR team to gather necessary staff information for monthly staff updates for all above systems.

Skills & Requirements

· Proficient in MS Office, working knowledge of databases and OSH cloud-based platforms

· Excellent organizational and multitasking ability

· Strong communication skills, both written and verbal

· Attention to detail and accuracy

· Confidentiality and discretion as second nature

Experience

Desirable

· One year experience in an equivalent or similar role

TEAM MEMBER COMPETENCIES

Delivering Memorable Customer Service

INDICATORS

Treats all customers with dignity and respect and is customer centric

Listens carefully to customer needs and accurately records customer information

Presents solutions to meet to customer needs and delivers

Builds good rapport and looks for ways to personalise the customer experience

Follows set customer satisfaction and experience standards

WHAT GOOD LOOKS LIKE

Consistently has a positive attitude, is often smiling

Acknowledges customers with eye contact and a greeting

Does what they say they will do

Good communicator at all levels