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DATE ADDED: Thu 05/12/2019

Senior Implementation Consultant (Saas)

Garland, TX, US


JOB TYPE: Permanent, FullTime

Must be located in the Dallas area and be willing to commute to the Las Colinas office Aravo Solutions delivers market-leading, cloud-based solutions for managing third-party governance, risk, compliance and performance. We help companies protect their business value and reputation by managing the risks associated with third parties and suppliers, and to build business value by ensuring that their third-party relationships are optimized. Since 2000, leading global brands across a diverse range of industries have counted on Aravo for their end-to-end enterprise supplier and third-party risk management. Brands including GE, Unilever, Procter and Gamble, Google, Salesforce and many more. Aravo has also distilled this experience and best-in-class technology into rapid time-to-value applications that help companies manage a wide range of programs including: anti-bribery anti-corruption, responsible sourcing, data privacy, information security, GDPR, and financial services regulatory compliance. Aravo supports a user base of 200,000 corporate users, managing more than 5 million third party users in 36 languages and 154 countries. Aravo was recognized as a leader by independent analyst research firm Forrester Research Inc., in The Forrester Wave™: Supplier Risk and Performance Management Platforms, Q1 2018. Aravo is the top-ranked vendor in the current offering category. Aravo has also been recognized with GRC 20/20’s Value Award for Third Party Management for providing measurable value in GRC efficiency, effectiveness and agility, the GRC 20/20 Innovation Award for Aravo for GDPR. Aravo was named as a Category Leader with the highest “Completeness of Offering” of any provider in the Chartis RiskTech Quadrant® for Third Party Risk Management Solutions, 2017, and was named a Challenger in the 2017 Gartner® Magic Quadrant for IT Vendor Risk Management. Aravo’s employees are inspired by contributing to a greater purpose through providing solutions that help eradicate corruption and social injustice from the world’s supply chains and third-party networks. Aravo is headquartered in San Francisco, with offices and partners across the US, Europe and Asia. The Role: Aravo is growing fast and recognizes the importance of building a world-class team to fuel our continued success. With significant investment and strong leadership to expand our business, it's a tremendous time to be joining the Aravo team. In this role you'll have the opportunity to: Support our clients who are building and managing world-class third party risk management programs by maximizing the value of their investment in the Aravo platform. Provide a valued voice, where ideas and creative approaches are welcomed. Feel a sense of accomplishment as you are empowered to deliver in a dynamic, fun and fast-paced environment. Celebrate successes and grow with us The Senior Consultant will join our Professional Services team to assist in implementation and services projects for Aravo customers. You will be responsible for the technical implementation delivery of third party risk management systems for enterprise clients, which involves configuring the Aravo platform, creating training documentation, and testing software. Strong communication is critical for this role, as you will need to communicate client enhancement and support requests to the product team and advocate for timely updates. Main Responsibilities: Conduct and lead portions of the implementation delivery both internally and with the customer directly Work as a team member on all aspects of Aravo delivery including but not limited to: Participate in on-site requirements gathering sessions Translate client requirements into Aravo configuration requirements Configure Aravo Document configuration Train users Create training documentation Assist with UAT Clearly communicate client use cases and requirements to other teams within Aravo such as support, QA, product management and engineering Provide feedback / suggestions on internal process Provide updates to project leads on the status of deliverables vs. schedule Work in an agile environment where you will place heavy focus on best practice approaches and delivery of scope - both are critical to succeed in this role Coordinate with international resources to ensure product deadlines are met Communicate client enhancement and support requests to product team and advocate for timely updates Working under a project manager or director, take ownership of a small project or component of a larger project. Examples of components of a larger project might include but are not limited to: Collection, documentation and configuration of a client's Aravo workflow needs including documentation and communication to Product Management of any product gaps. Creation of UAT scripts, leading on-site client UAT and management of UAT issues list. Creation of custom buyer training materials such as quick reference guides and training labs, set up of database for training and leading on-site customer training. Use of project templates and tools appropriately and effectively Work autonomously to achieve desired outcomes of a project Required Experience: 3 years of professional experience working as a team member for software delivery implementations 1 years of professional experience independently leading small software delivery implementations or leading components of larger deliveries 2 years of professional experience with procurement software or within a vertical industry applicable to Aravo's client acquisition strategy Proven ability to effectively translate complex business needs into a software delivery plan and to document and communicate that plan Bachelor's degree preferred Skills: Deep understanding of a software delivery life cycle and more than one type of delivery methodology Deep understanding of delivery challenges that are specific to a SAAS delivery environment Proven ability to leverage other team members to accomplish tasks Excellent communication and customer-facing presentation skills Aptitude for providing support in constructing relationships within customer base to provide opportunity for expansion and growth Team player that is motivated and takes the initiative to deliver Must be organized and have the ability to multi-task in a fast paced environment Experience with Third Party Risk Management within a vertical industry applicable to Aravo's client acquisition strategy preferred Ability to effectively translate complex business needs into a software delivery plan and to document and communicate that plan. Capable of working autonomously to desired outcomes of a project Must be organized and able to multi-task in a fast paced environment Benefits: Medical / Dental / Vision Insurance Life and AD&D Insurance Long-Term Disability Insurance 401K with Company Matching Equity Participation 4 Weeks of Vacation Fully Stocked Kitchens Company Sponsored Charitable Day of Giving Events and many more