IT Technician - Exciting Opportunity in the Dairy Manufacturing Sector
Shaftesbury, Dorset | £28,000 - £33,000 (DOE) | Mon-Fri, 8am-5pm | 40 hrs/week
Permanent | On-site | Immediate Start Available

An established and forward-thinking dairy manufacturer in North Dorset is looking for a proactive and hands-on IT Technician to join their expanding Supply Chain team.

This is a brand-new position offering a great mix of technical support, system development, and user engagement in a modern manufacturing environment.

What You'll Be Doing

Provide first-line IT support across the site, resolving hardware/software issues

Set up and maintain IT equipment for new and existing users

Support ongoing ERP system development (Epicor experience a bonus)

Liaise with internal users and external IT support where needed

Conduct system security checks and regular maintenance

Assist with IT user training and documentation

Drive improvements and innovation across IT systems and infrastructure

What We're Looking For

Essential:

Microsoft Office & Windows (Desktop & Server) - Intermediate to Advanced

Microsoft SQL Server - Intermediate

1+ year of experience in commercial IT support or development

Strong communication skills and a proactive attitude

Comfortable working across factory and office environments

Desirable:

Experience with Epicor ERP

Basic coding or ability to write technical specifications

Familiarity with network mapping, VLANs, VMware, or virtual servers

What's in It for You?

Join a respected business with strong values and a family-oriented culture

Be part of a collaborative and friendly team environment

Work in a well-equipped, modern facility

28 days holiday (including bank holidays)

Government pension scheme

Opportunities to grow and develop your technical skills