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Date Added: Fri 17/11/2023

Interim Head Of Operational Systems And Development

South East, GU23, UK
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Job Type: Contract, Full Time

Salary: £600/day

Commercial Services Group are working with a Local Authority for the following Interim role:

Interim Head of Operational Systems and Development.

£600pd Inside IR35

6 months initial contract

Local Authority experience essential

This role will involve spearheading the provision of insights and innovative strategies in collaboration with operational colleagues, leveraging best practices to drive the transformation program. Special emphasis will be placed on enhancing technology-enabled care, optimising the user experience (for both staff and customers) within IT systems, and implementing automation to streamline efficiencies across the customer journey.

Taking a leading role in the continuous design and advancement of the social care case management system and other systems, ensuring their alignment with the customer journey, reduction of administrative complexities, facilitation of meaningful reporting for practice enhancements, and adherence to statutory reporting requirements. Plus fostering collaborative partnerships with other councils to share expertise and acquire new insights.

Operationally this role will oversee and guide the Business Systems Team, ensuring effective management and leadership. All so guarantee the provision of high-quality training to empower the workforce with the requisite IT knowledge and skills for optimal system utilisation.

They require someone who can uphold a service culture characterised by responsiveness and an unwavering commitment to delivering exceptional customer focus.

This individual will act as the Subject Matter Expert, bridging the gap between internal and external suppliers. Providing professional expertise and insights to commissioners, senior management in social care, and corporate teams. Simultaneously, furnish suppliers with comprehensive analysis of system requirements to ensure alignment with corporate objectives.

Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates
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