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Date Added: Fri 24/05/2024

Customer Service Administrator

Ipswich, UK
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Company: REED

Job Type: Permanent, FullTime

Salary: £23,000 - £26,000 per annum, Inc benefits

Reed are delighted to be working with our well-established client in Hadleigh, who are seeking a Customer Service Administrator to join their growing team. A salary of £23,000 to £26,000 is on offer, with candidates who possess previous Sales Administration or Customer Administration experience and meet all the below criteria being considered for the £26,000.

Day to day of the role:

  • Gain a working knowledge of product lines.
  • Support Customer Account Executives with their workload.
  • Raise proforma invoices and process sales orders.
  • Daily liaison with customers, logging complaints, and providing exceptional service.
  • Perform general departmental administration and support duties.
  • Collaborate with internal departments as required.
  • Adhere to Company Policies & Procedures, both departmentally and company-wide.

Required Skills & Qualifications:

  • Previous experience in a Sales Admin or Customer Admin role.
  • Exceptional customer service skills with excellent attention to detail and accuracy.
  • Ability to work within a team, being flexible and supportive in a fast-paced environment.
  • Competent in MS Office (Word, Excel, Outlook etc.).
  • Some knowledge and operating experience in SAGE and Salesforce is desired but not mandatory.
  • Great communication skills, both internally and externally.
  • Ability to problem solve and handle challenges effectively.

Benefits:

  • Competitive salary based on experience.
  • Opportunity to work with a dynamic team in a supportive environment.
  • Professional development and growth opportunities.

To apply for the Customer Service Administrator position, please contact the Reed Ipswich office and ask for Max!

Apply Now