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Date Added: Wed 08/03/2023

On-Line Testing Receptionist

Oxford, OX1, UK
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Job Type: Permanent, FullTime

Salary: £11.85/hour

Job Title: On-Line Testing Receptionist

Trust Location: Oxford University Hospitals NHS Foundation Trust

Location: Churchill Hospital, Old Road, Headington, Oxford, OX3 7LE

Payrate: £11.85 per hour plus enhanced pay for weekends and bank holidays

Shifts: Monday to Friday (possibly Saturdays) 37.5 hours per week

Hours: Monday -Thursday 9:00-17:00, Friday 8:00 - 16:00 and if Saturdays 8:30- 13:30

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Oxford University Hospitals NHS Foundation Trust is the place for you.

About the Trust

Oxford University Hospitals (OUH) is a world-renowned centre of clinical excellence and one of the largest NHS teaching trusts in the UK. They became a Foundation Trust on 1 October 2015 and believe that this will enable them to work more effectively in partnership with their patients and their local community to provide high quality healthcare.

They provide a wide range of clinical services, specialist services (including cardiac, cancer, musculoskeletal and neurological rehabilitation) medical education, training, and research.

What you'll be responsible for:

* Coordinate requests from patients and clinical staff to book appointments into Inform and other systems at times appropriate to individual patient request, clinical priority and procedure using a knowledge of clinical procedures and booking systems to resolve appointment arrangement conflicts and minimise patient journeys.

* Maintain high levels of customer service at all times delivering compassionate excellence.

* Provide appropriate information and instructions to patients and carers and healthcare staff regarding a range of sexual health department procedures.

* Enter relevant clinical and demographic information into clinical database system (Inform) or other PC based systems (e.g. Microsoft Access/Excel).

* Arrange patient transport/translators where appropriate in line with Trusts protocol.

The role will involve, but not be limited to you performing the above.

You'll learn the following whilst working at the trust:

* An in depth understanding of the roles and responsibilities involved in working within the NHS.

* Knowledge of the systems used, to effectively complete your role to the highest standard at all times.

* A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

You'll have the following skills/experience:

* Experience in similar role

* Able to work independently and as a member of a team

* Excellent communication skills both written and verbal.

* Excellent organisation skills

* NHS experience

* Microsoft Office package knowledge e.g., Outlook, Word, Excel

As a member of NHS Professionals, you have fantastic benefits:

* Competitive pay rates- work this week, get paid next week

* Essential support when you need it- 24/7 365 days- call us anytime

* Multi locational- work across neighbouring Trusts

* Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

* Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

* Training and development opportunities- Keep up with the essentials and more

* Build holiday allowance for every shift you work- your work life balance is important to us

* Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.


Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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