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Ref: 23087

The Skills You'll Need: Mandarin mother tongue, Experience in international education, student exchanges, or cultural programme coordination and management.

Your New Salary: c£30k (Negotiable depending on the experience)

Permanent

Office based initially, with Flexible hybrid working opportunities once passed probation.

Start: ASAP

Reports to: Operations Manager

Working hours: 8:30am-5:00pm (with 1 hour lunch break)

Location: Liverpool

Mandarin speaking Travel Programme Manager - What You'll be Doing:

Programme Management & Delivery

• Plan and deliver culturally enriching and logistically sound itineraries for student and leadership delegations.
• Coordinate international travel logistics, accommodation, cultural activities, and hosting arrangements.
• Work within set budgets and timelines while ensuring all programmes meet high standards of safety, education, and engagement.

Team Oversight & Leadership

• Lead and manage the Chinese travel operations team, ensuring alignment with organisational goals and standards.
• Provide support, training, and performance oversight to team members in China.
• Facilitate smooth communication between the UK and Chinese teams.

Stakeholder Coordination

• Maintain strong working relationships with partner schools, education authorities, and suppliers in China and the United Kingdom.
• Support member schools in establishing and sustaining cross-border partnerships and exchange opportunities.
• Coordinate with government bodies and educational institutions to align with cultural and regulatory expectations.

Operational Support

• Prepare and manage programme documentation, including itineraries, risk assessments, and compliance materials.
• Collect and analyse feedback to refine programme quality and respond to stakeholder needs.
• Use internal systems to track activity, report progress, and maintain records of key contacts and programme outcomes.

Mandarin speaking Travel Programme Manager - The Skills You'll Need to Succeed:

• Fluent in Mandarin and English (written and verbal).
• Demonstrated experience in travel, education, or international programme management.
• 
  • Experience managing cross-border teams or operations, ideally with Chinese-based staff or partners.
• Excellent interpersonal and intercultural communication skills.
• Ability to multitask and adapt to fast-paced environments.
• Competence with digital tools including Microsoft 365, Zoom, WeChat, and Monday,com or similar project management platforms.
• Willingness to travel internationally, especially between China and the UK.
• Must be able to pass an enhanced Disclosure and Barring Service (DBS) check.

Preferred Qualifications

• Degree in travel, international relations, education, or a related field.
• Experience in international education, student exchanges, or cultural programme coordination.
• Familiarity with UK and China safeguarding, risk assessment, and trip compliance procedures.
• Previous experience working with Chinese government or education institutions is an advantage.

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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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