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Date Added: Wed 11/11/2020

Senior Ecommerce Project / Account Manager - Work From Home

Nottingham, UK
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Job Type: Full Time, Permanent

Salary: £30000 - £45000

This web design agency has an exciting opportunity for an experienced eCommerce project manager to take a lead role in their vibrant and growing team. Based at their Nottingham office, you’ll take on a senior role in the team, mentoring account handlers and taking a pro-active approach towards ensuring client satisfaction. This is an opportunity to use your experience and creativity to help take their successful eCommerce agency to the next level. Required skills - 2+ years as a project manager or account handler in a busy agency environment - 2+ years working in eCommerce - Maintain a personable, positive, and encouraging demeanour and build team relationships - Self-educate where necessary regarding current industry trends and practices - Have a high standard of literacy and numeracy - Able to work with senior management to improve internal processes Client Liaison - Manage client communications on a day-to-day basis - Provide a pleasant and supportive point of contact for the company - Handling quotations and negotiation - Advising on eCommerce best practice - Log and update inbound support and change requests - Ensure clients are regularly updated regarding work progress, or blocking issues Delivery - Ensure projects and support tickets are delivered on time and to agreed specification - Work with developers to provide a detailed project specification for all significant work packages - Manage user acceptance testing - Ensure ad-hoc support and retainer work is completed in a timely fashion
Role: Senior eCommerce Project / Account Manager - Work From Home
Job Type: Full Time, Permanent
Location: Nottingham, Nottinghamshire, Nottinghamshire

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