Job Shop Recruitment has a great opportunity for to work as a Operations Coordinator for a client of ours based in Dartmouth Devon.

Hours of work:

8am - 5pm, Monday to Friday

40 hours / week with thirty minutes for lunch

A variation on hours and days may be required due to business demand and/or seasonality

Some out of hours 'on call' responding to WhatsApp messages

Responsibilities:

* Provide highest level of customer service to our clients, both in person and online.

* Handling incoming emails/calls and other communications from customers and suppliers.

* Managing filing system and recording information as needed.

* Setting up new clients on systems; Xero & CRM.

* Coordinate orders.

* Data entry into Xero to enable invoicing.

* Issue weekly / monthly invoices.

* Working with the accountant to provide supporting information as required.

* Maintain an updated Call Sheet for drivers and incident book entries.

* Maintain Fleet admin records including Fuel and Ferry Cards and vehicle records.

* Support Operations Manager in scheduling staff on Planday including Holiday allocation.

* Creating, maintaining and entering information on Capsule, CRM database.

* Run Calendar, Ops Mtg Agenda and track action points.

* Maintaining/ordering chemical supply inventory.

* Work with senior staff to deliver admin support to Managers, Senior Driver, Operations Manager & Managing Director.

* Be a brand ambassador and operate with a green ethos throughout.

Skills required:

* A positive, hardworking individual with a can-do attitude.

* Accuracy and good communication skills are vital as is your attention to detail.

* Excellent data entry skills needed

* Competent with Microsoft 365 although a high level of computer proficiency is required.

* The use of your own initiative and contribution to the team effort is encouraged; never be afraid to ask or express your concerns