Leeds, UK

Contracts Administrator

Tue 10/10/2017

Company: ABPM Ltd

Contracts Administrator - Leeds - to £20,000

Contracts Administrator required for my client in South Leeds. Acting as the main contact between clients and the rest of the business, the Contracts Administrator is responsible for managing key clients, negotiating work dates and site paperwork, assessing company performance and reporting on developments. The role involves being the main point of contact for the client, ensuring that SLAs are met and the client is kept fully updated on the progress of jobs. The role also involves supporting each contract from an administrative point of view.

Duties will include: -

  • Ensuring all client instructions are logged on the system
  • Responding to customer communication via phone and or emails
  • Allocation of customer orders to the regional key contracts managers
  • Escalating incidents/service level requests that cannot be resolved within agreed timescales to the Team Leader
  • Closing all projects/orders ensuring that customer requirements have been met
  • Communication with colleagues/team - keeping them informed of client changes/requirements
  • Administrative support per contract i.e. risk assessment checks, arranging hire on jobs, producing waste consignment notes, invoicing work

It is essential that you have: -

  • Excellent time management skills
  • Outstanding communication skills
  • Good computer literacy specifically Microsoft Office programmes (Excel, Word, Outlook, PowerPoint) also knowledge of Visio or Autocad would be beneficial
  • Experience of previously working within the construction industry would also be preferable