Sales Office Administrator

Willand / Uffculme EX15 (Tiverton area)

Full time

Monday - Friday 08.00 - 17.30

Pay rate: depending on experience.

Acorn by Synergie is seeking a skilled Sales Office Administrator for their manufacturing Client based in Willand / Uffculme, Devon.

This role is primarily sales administration, taking and processing customer orders.
However, this is a small multi-tasking team and is quite seasonal so on different days and at different times of year you could be working on a variety of other things.
This is a fully office-based role.

Order Management

Taking all customer orders whether via EDI or direct and inputting them onto SAGE.
Ensuring they have the stock with the right shelf life to meet the order.
Dispatch.
Agreeing and booking in pick-ups and deliveries.
Communicating with transport companies regularly for pricing / quotes.
Creating necessary export paperwork.

Customer Management

Setting up new customers on the systems, and getting the Company set up on their systems eg filling in customer set up forms.
Giving customers advice and building relationships with them when they order eg telling them if they have not ordered full cases or if they need to order more to get free delivery, introducing them to new products.
Chasing customers who have not ordered recently, emailing them offers, finding contacts in new customers.

Invoicing and Credit control

Checking all new customers on Risk Disk and assessing the risk / credit terms
Invoicing all orders ensuring all relevant discounts are applied.
Maintaining customer and price files on SAGE
Working with finance on credit control; chasing payments and ensuring we do not supply overdue customers.

Other

Keeping our brand information up to date with external bodies eg brand bank, customers.
Helping organise trade shows.
General office administration.

SKILLS & EXPERIENCE NEEDED

You must be an experienced user of SAGE or very similar sales and order processing software.
It is highly likely that you have worked in a similar role in a manufacturing business, so you understand the whole stock management / sales operations process.
Highly organised in planning and managing work where you are always juggling many balls.
Intelligent and with lots of common sense to work things out that you haven't done before.
Accurate and detail conscious
Proficient excel, word, outlook etc.
Someone for whom multi- tasking is 'fun variety' not 'worrying / off putting lack of order'

If you are interested, please APPLY NOW or call Judyta - Tiverton branch on (phone number removed) or (phone number removed) to discuss further.

Acorn by Synergie acts as an employment business for the supply of temporary workers