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Date Added: Tue 02/09/2025

Tenancy Investigations Officer

London, UK
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Company: REED

Job Type: Permanent, FullTime

Salary: £182 - £246 per day, Inc benefits

Tenancy Investigations Officer

  • Daily Rate: £182.68 PAYE / £246 Umbrella
  • Location: Hackney, London
  • Job Type: Temporary, Hybrid

We are excited to offer an opportunity for a proactive and ambitious Tenancy Investigations Officer to join our high-performing Audit and Anti-Fraud team for our local authority client. This role is crucial in protecting the Council's social housing stock and ensuring fairness in our housing system.

Day-to-day of the role:

  • Conducting Investigations: Manage a caseload of tenancy fraud investigations, carrying out all aspects of the investigative work including interviews, taking witness statements, and liaising with the police.
  • Gathering Evidence: Obtain information from various systems and sources to build robust cases for legal action, such as the recovery of unlawfully sublet properties or the refusal of 'Right to Buy' applications.
  • Reporting: Prepare high-quality case reports and progress updates for senior management and stakeholders, ensuring all investigation records are meticulously maintained.
  • Collaboration & Training: Work closely with staff across the Council, social housing providers, and external partners. Assist in the development and delivery of fraud awareness training for housing staff.
  • Compliance: Ensure all work is conducted in compliance with relevant legislation such as PACE, RIPA, DPA, and HRA, as well as Council policies and best practice guidelines.

Required Skills & Qualifications:

  • A recognised qualification in counter fraud studies (e.g., Accredited Counter Fraud Specialist) and/or significant practical experience in social housing tenancy fraud or comparable investigation work.
  • Demonstrable experience working in a counter-fraud or investigative role, preferably within the public sector.
  • Strong working knowledge of the legislative framework governing investigations, including PACE, CPIA, RIPA, the Fraud Act, and the Prevention of Social Housing Fraud Act (POSHFA).
  • Good working knowledge of housing law, particularly the Housing Acts as they apply to sub-letting.
  • Excellent communication skills (oral, written, and presentation) with experience producing detailed reports and witness statements.
  • Ability to organise and prioritise a large and varied workload, using your own initiative to drive cases forward.
  • Willingness and ability to work flexibly outside of normal office hours, including early mornings, evenings, and weekends when an investigation demands it.
  • Successful applicants will be required to undergo a Disclosure and Barring Service (DBS) check which is acceptable to the Council.

Benefits:

  • Competitive daily rate.
  • Opportunity to work in a dynamic and impactful role within the public sector.
  • Flexible working hours and hybrid work arrangement.

To apply for the Tenancy Investigations Officer position, please submit your CV

Apply Now