Company: REED
Job Type: Permanent, FullTime
Salary: £182 - £246 per day, Inc benefits
Tenancy Investigations Officer
- Daily Rate: £182.68 PAYE / £246 Umbrella
- Location: Hackney, London
- Job Type: Temporary, Hybrid
We are excited to offer an opportunity for a proactive and ambitious Tenancy Investigations Officer to join our high-performing Audit and Anti-Fraud team for our local authority client. This role is crucial in protecting the Council's social housing stock and ensuring fairness in our housing system.
Day-to-day of the role:
- Conducting Investigations: Manage a caseload of tenancy fraud investigations, carrying out all aspects of the investigative work including interviews, taking witness statements, and liaising with the police.
- Gathering Evidence: Obtain information from various systems and sources to build robust cases for legal action, such as the recovery of unlawfully sublet properties or the refusal of 'Right to Buy' applications.
- Reporting: Prepare high-quality case reports and progress updates for senior management and stakeholders, ensuring all investigation records are meticulously maintained.
- Collaboration & Training: Work closely with staff across the Council, social housing providers, and external partners. Assist in the development and delivery of fraud awareness training for housing staff.
- Compliance: Ensure all work is conducted in compliance with relevant legislation such as PACE, RIPA, DPA, and HRA, as well as Council policies and best practice guidelines.
Required Skills & Qualifications:
- A recognised qualification in counter fraud studies (e.g., Accredited Counter Fraud Specialist) and/or significant practical experience in social housing tenancy fraud or comparable investigation work.
- Demonstrable experience working in a counter-fraud or investigative role, preferably within the public sector.
- Strong working knowledge of the legislative framework governing investigations, including PACE, CPIA, RIPA, the Fraud Act, and the Prevention of Social Housing Fraud Act (POSHFA).
- Good working knowledge of housing law, particularly the Housing Acts as they apply to sub-letting.
- Excellent communication skills (oral, written, and presentation) with experience producing detailed reports and witness statements.
- Ability to organise and prioritise a large and varied workload, using your own initiative to drive cases forward.
- Willingness and ability to work flexibly outside of normal office hours, including early mornings, evenings, and weekends when an investigation demands it.
- Successful applicants will be required to undergo a Disclosure and Barring Service (DBS) check which is acceptable to the Council.
Benefits:
- Competitive daily rate.
- Opportunity to work in a dynamic and impactful role within the public sector.
- Flexible working hours and hybrid work arrangement.
To apply for the Tenancy Investigations Officer position, please submit your CV