Job Title: Distribution Office Administrator
Hours: Monday to Friday, Rotating Week 1: 08:00 till 16:00 / Week 2: 12:00 till 20:00
Location: Rochester
Salary: £13.10
About the Role:We are looking for a confident and organized Administrator to join our busy kitchen distribution office. This is a fast-paced role that requires excellent communication and multitasking skills. You'll play a key part in keeping our delivery operations running smoothly-supporting drivers, porters, and customers throughout the day.
Key Responsibilities:- Driver Support & Debriefing:
- Welcome back drivers after their delivery runs and carry out debrief procedures
- Record delivery outcomes, issues, and paperwork accurately
- Customer Service:
- Answer incoming customer calls and provide updates on delivery times
- Resolve delivery queries or escalate issues where necessary
- Operations Coordination:
- Liaise with drivers and porters on the road to provide live updates or changes
- Track vehicle locations and delivery progress using internal systems
- Update internal systems with delivery statuses and notes
- General Admin Duties:
- Maintain accurate logs, delivery records, and communication notes
- Support the distribution team with day-to-day administrative tasks
Key Requirements:- Strong communication and customer service skills
- Confident using phones, email, and computer systems
- Able to multitask and remain calm under pressure
- Good attention to detail and record keeping
- Previous experience in a logistics, transport, or fast-paced admin environment is a bonus
Benefits:- Consistent weekday hours - no weekends
- Friendly and supportive team
- On-the-job training provided
- Opportunity to work in a growing business with a strong reputation in the industry
The Best Connection is acting as an Employment Agency in relation to this vacancy.
