Sales & Marketing Support Administrator - Birmingham

Full Time | PermanentStart: ASAP Salary: £27,000 + Benefits

About the Company 

Our client is a local, rapidly expanding manufacturer with a long-standing presence in their industry. Following significant investment in both their operations and their people, they are entering an exciting period of growth—making this a perfect time to join.

The business is known for its supportive culture, strong values and commitment to employee development. As they continue to evolve, they are offering genuine opportunities for career progression across administration, sales support and wider commercial roles.

The Opportunity

This is a fantastic position for someone who is highly organised, commercially aware and detail-driven, looking to take ownership of key administrative processes while building a long-term career.

Working closely with the internal sales, marketing and office teams, you will become an essential part of the day-to-day operation, ensure the smooth flow of information and contributing to the business’ ongoing growth plans.

Key Responsibilities

You will be the central point of coordination for administration and sales support, including:

• Managing the full lead generation pipeline—tracking, reporting and supporting the sales team monthly
• Updating and maintaining internal records, databases and scanned documentation
• Welcoming visitors and managing reception duties
• Handling incoming calls, emails, post, parcels and customer sample requests
• Coordinating meetings, diary schedules and arranging catering
• Supporting employee wellbeing initiatives and assisting with internal events
• Providing additional marketing and office support where required

What We’re Looking For

We’d love to speak with candidates who are:

• Exceptionally organised with strong administrative experience
• Confident using IT systems including Microsoft Office
• Accurate, detail-focused and commercially minded
• Able to prioritise tasks effectively in a busy environment
• Professional, friendly and people-oriented
• Great communicators who enjoy teamwork

Benefits & Hours

• Monday–Thursday: 9:00am – 5:00pm
• Friday: 9:00am – 4:00pm
• 23 days holiday + bank holidays
• 4% pension
• Supportive working culture and real progression opportunities