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Date Added: Wed 01/05/2024

Customer Care Coordinator

Chelmsford, CM1, UK
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Company: FOCUS RESOURCING

Job Type: Permanent, Full Time

Salary: £28000 - £35000/annum

Customer Care Coordinator required to join a growing and established new build, new homes organisation. Hours of work will be Monday - Friday, 8.30am - 5.30pm.

Duties:

Breakdown issues reported into specific defects
Produce relevant remedial work instructions
Keep purchasers regularly updated regarding the progress of individual issues
Deal with all administrative functions as directed by other team members
Liaising with clients on a daily basis booking in technicians and subcontractors in what is a heavily telephone orientated position this person must be able to work under pressureBenefits:

£28,000 - £35,000 per annum
Parking
25 days holiday plus bank holidays
Life Insurance
Death in service
PensionExperience required:

Previous new build, new homes customer care experience
Ability to multi-task and remain calm under pressure
Excellent communication skills, both verbal and written
Good eye for detail
Excellent empathy and professionalism but also able to be assertivePlease bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our web
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