Job Title: Housekeeping Floor Supervisor - 5★ Luxury Hotel
Location: Mayfair
Salary: Competitive + Service Charge/Tronc
Job Type: Full-time, Permanent

A prestigious 5-star hotel in Central London is seeking an experienced Floor Supervisor to join its housekeeping team. This is an excellent opportunity for a hospitality professional with a strong background in luxury hotel environments who takes pride in delivering exceptional standards.

Key Responsibilities

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Supervise the daily operations of the housekeeping team across assigned guest floors

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Inspect guest rooms, corridors, and service areas to ensure 5-star cleanliness and presentation standards are consistently achieved

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Support, guide, and motivate Room Attendants to maintain the highest service levels

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Report and follow up on maintenance issues to ensure timely resolution

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Ensure all housekeeping procedures, brand standards, and health & safety regulations are followed

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Assist with training and mentoring new team members

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Work closely with other hotel departments to ensure smooth daily operations and an exceptional guest experience

Requirements

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Previous experience as a Floor Supervisor or Senior Housekeeping role within a 5★ hotel is essential

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Strong attention to detail and commitment to maintaining luxury standards

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Excellent organisational and leadership skills

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Good communication skills and a strong team-oriented approach

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Ability to work in a fast-paced luxury hospitality environment

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Must be fully flexible, including weekends and holidays

What's on Offer

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Full-time, permanent contract

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Competitive salary plus service charge/tronc

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Opportunity to work within a luxury 5-star hotel environment

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Long-term career progression within luxury hospitality

If you have experience working in a 5-star hotel environment and are passionate about maintaining exceptional housekeeping standards, we would love to hear from you