Position: Customer Service Advisor Location: Trafford Salary: £24,000 SF Recruitment are searching for a Customer Service Advisor to join my clients busy team based at a specialist energy contractor in Trafford. This is a full time position, with working hours being 9-5. You will be joining a close knit team of 10 Customer Service Advisors, with excellent opportunities to progress within. Duties include: - Being the first point of contact for customers who have any queries or low level complaints/technical issues, via phone and email - Ensure KPIs and targets are met - Escalate complaints if needed to senior members of the team - Ensuring that you are providing a top-tier customer experience The ideal candidate will have the following skills and experience: - Excellent communication skills - Solution focused - IT literacy - Hard working & punctual Previous experience within a customer service role is essential, to ensure that you can hit the ground running. Benefits: - 23 days holiday - Free onsite parking - Casual dress - State of the art, new offices - Internal progression opportunities If you think you would be a good fit, please apply immediately or send your CV to