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DATE ADDED: Wed 22/05/2019

Sales Manager, Reactive

Singapore, Singapore
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COMPANY: FAIRMONT SINGAPORE & SWISSÔTEL THE STAMFORD

JOB TYPE: Permanent , Full Time

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Sales Manager, Reactive

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Hotel& Overview:& &

Strategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your convenience. With a total of 2,028 well-appointed guestrooms, both hotels offer a distinct collection of 15 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN, cutting-edge meeting space at Raffles City Convention Centre and one of Asia's largest spas, Willow Stream Spa.

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The position is responsible to drive revenue for groups, transient and catering from the respective market segments including growing market share from existing accounts. This position also require for booking and servicing both local and group bookings business through both an established base of key accounts and key prospects. Other responsibilities include anticipating and exceeding of guests expectation and needs in planning and executing each event while ensuring the best return value for the hotels.& & & & &

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Summary of Responsibilities: Reporting to the Director of Sales,& responsibilities and essential job functions include but are not limited to the following:&

  • To manage assigned portfolio of accounts and ensure the following are achieved
  • All necessary actions taken to maximize GOP in the assigned portfolio
  • Ongoing efforts are being identified to meet portfolio growth objectives as identified in the annual performance appraisal
  • To address client requests to maximize client satisfaction while observing the hotel's policies where appropriate
  • Generate group business through execution of actions outlined in the departmental marketing plan
  • Increase in overall hotel business conversion percentage
  • Prompt response to all forms of inquiries to capture additional market share
  • Follow up and confirm with clients on all information pertaining to the events and to organize information for accurate turnover once account turns definite
  • Site inspection for both guestrooms and meeting rooms including hotel facilities
  • Maintain close contacts with assigned portfolio of accounts making hotel group bookings using the following media as and when appropriate
  • Maintain adequate communication with other departments in the hotel so that the needs of customers can be anticipated and met in an organized manner
  • Initiate billing procedures, ensuring clients' credibility & that deposits and credit applications received with adequate information within an acceptable time frame
  • Comply with hotel and department policies and procedures at all time
  • Assist with any other Sales & Marketing projects as requested&
Qualifications:
  • Candidate must possess at least a GCE “A” level certificate or Diploma
  • At least 4 years of relevant experience in the hotel industry
  • Strong computer knowledge of Microsoft Office and Opera system
  • Possess good communication and interpersonal skills at all levels of management
  • Ability to manage and develop sales portfolio of clients
  • Multicultural awareness and able to work with people from diverse cultures
  • Flexible and able to embrace and respond to change effectively
  • Ability to make decision independently
  • Self-motivated and energetic

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APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit: #removed#& or & #removed#/careers to learn more about Fairmont Hotels & Resorts and Swissôtel Hotels & Resorts and the extraordinary opportunities that exist.

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ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford we offer our guests the finest hospitality experience in each of our destinations. Your contribution is important to the success of our Company and we are committed to providing an environment that will foster growth and reward your efforts. Our teams around the globe endeavor to provide a safe, attractive and dynamic working environment, which will encourage you to take initiative and demonstrate your best abilities. Together we design career plans and unveil new professional perspectives through our various development programs, and with you playing a part, you will help make your ambitions real. An exciting future awaits!&

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We regret that only shortlisted candidates will be notified.

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See descriptionRole: Sales Manager, Reactive Job Type: Permanent , Full TimeLocation: Singapore, Apply for this job now.
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