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DATE ADDED: Wed 10/10/2018

Engineering Field Service Technician (NC)

Concord, USA


Job Description

An Exciting Opportunity is Available to Join North America’s Leader in Precision Alignment!

OASIS Alignment Services is North America’s most trusted provider of 3D metrology, optical alignment, and mechanical services.

We are currently seeking an Engineering Field Service Technician for our Concord, NC Service Center!

Do you have a curious mind and enjoy troubleshooting on machinery? (I don’t mean small machines; these are large industrial pieces of machinery!) Would you like to use state-of-the-art precision optical or metrology (laser) instruments to gather data? Do you enjoy talking to the customer about the technical aspects of their machinery? Do you enjoy hands-on field work, but also like the idea of office time and creating a service report with drawings for the customer?

Would you like to work for a company that lives by a Core set of Values, including Teamwork, Agility, Professionalism, Accountability and Passion? One whose Vision is, "To continuously provide innovative solutions for customers as well as to foster a fun yet challenging learning environment for our employees"?

Then come join our strong team of highly respected and experienced engineers, specialists and field service technicians!

The Engineering Field Service Technician position involves traveling to customer facilities and performing precision optical (2D) and/or metrology (3D laser) alignment inspections, adjustments and maintenance on virtually any type of industrial machinery, as well as on the parts and assemblies some of those customers fabricate.

Duties include:

  • Reviewing and confirming job scope with customer and OASIS sales

  • Gathering alignment and/or dimensional data using precision optical and/or metrology instruments and associated tooling

  • Observing and reporting machine and equipment conditions and problems

  • Making on-site recommendations

  • Performing corrective action/maintenance and/or supervising such

  • Generating Service Reports including comprehensive 2D & 3D models as applicable

  • Conducting site visits aimed at gathering information for proposal generation

  • Working with Account Manager in order to generate proposals

  • Eventual training personnel in the use of precision optical and/or metrology instruments and associated tooling, report generation, inspection and alignment techniques, and all other associated alignment skills

    This position involves frequent travel (often multiday, overnight trips) to customer sites mainly in our Southeast territory (NC, SC, VA, WV, KY, TN, GA, MD, DE), but also across the US as needed.


    The Ideal Candidate will have:

  • 2 yr Mechanical Technology degree or related field


    A minimum 2 yrs experience in a related mechanical field services position

  • Strong mechanical aptitude

  • Strong math understanding (algebra, geometry, trigonometry)

  • Strong writing skills for generating service reports

  • Self-starter with strong work ethic

  • Proficient in MS Windows and all common MS Office applications and AutoCAD

  • The desire and motivation to progress to a field service team leadership role in 1-2 yrs

  • Some experience with at least one of the following applications is a plus: Pro/Engineer, SolidWorks, CATIA, Inventor, BuildIT, Spatial Analyzer, CAM2 or Polyworks is a plus!

Company Description
OASIS Alignment Services is North America's most trusted provider of 3D metrology, optical alignment, and mechanical services. We are the largest and most experienced company in the precision alignment and machine maintenance and installation business. From eight regional service centers across North America, OASIS provides the highest quality turnkey solutions for dimensional metrology, equipment alignment and mechanical services.

Role: Engineering Field Service Technician (NC)
Job Type:
Location: Concord,

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