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DATE ADDED: Fri 21/09/2018

Customer Service Representative

Yorba Linda, USA
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COMPANY: HYDRA ACQUISITIONS

Job Description

Customer acquisition and customer service are crucial roles in any business...especially ours. Hydra Acquisitions is focused on client and customer satisfaction, customer service, and customer acquisition. Due to our recent growth, we are hiring and training individuals in customer service, business development, sales and marketing, and customer interaction experience. We are looking for an individual to learn from the bottom up in this entry-level position. Our firm specializes in brand marketing, with several opportunities for career development in all departments.

 

Duties and Responsibilities:

• Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.

• Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.

• Participation in morning meetings including: role-play scenarios, product knowledge, and psychology of consumer behavior training.

• Representing the client and its brand

• Relationship building with consumers and clients

• Ability to multi-task and to work under pressure

 

**This position is NOT in telemarketing/call center, IT, or office administration.

 

We are looking for a friendly, driven individual to manage new customer accounts and assist customers as needed.

Requirements:

• Minimum of 2 years customer service or business experience

• Exceptional communication, listening, and networking skills

• Fast and effective decision-making abilities, ability to multi-task in a busy environment

• Professionalism and people skills

· Ability to work on a team and individually

· Ability to work under pressure and against deadlines

 

 

**Considering local applicants onl

Company Description
Successful companies are changing the way they speak with the outside world shifting from marketing to mattering. To do this, Hydra Acquisitions helps develop our clients into brands worth caring about by speaking directly to their audience through various touch points worth experiencing.

Hydra Acquisitions specializes in branding through business-to-consumer direct marketing. This takes out the middleman of indirect marketing and allows us to personalize client promotions diverse consumer markets. The effectiveness of our campaigns and business model has created a huge return on investment for clients, causing high demand for more of our expert services locally and nationally.


Role: Customer Service Representative
Job Type:
Location: Yorba Linda,

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