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DATE ADDED: Wed 17/10/2018

Enterprise Customer Success Manager

New York, USA
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COMPANY: EDVO

Job Description

Why Edvo?

As a staffing agency, Edvo has partnered with companies in their search to fill this role. If you would like to pursue a great opportunity and are interested in the role below, make sure to apply now!


The Role:
In this role, you’ll focus on driving customer adoption and retention by maintaining strong relationships with your customers and having a deep understanding of their needs.

Your daily adventure will include:

  • Partnering with some of the biggest brands in the world on their digital marketing and business data driven strategies
  • Being in charge of product value understanding by the customer
  • Meeting regularly with clients and helping them reach goals and KPIs
  • Working with account team on product adoption and commercial targets
  • Maximizing product implementation and engagement across multiple users and teams
  • Running end to end analysis and generating significant insights to support client growth
  • Driving product usage by customers in accordance with their needs
  • Leading and presenting a long-term strategy for new and existing customers

Any of the backgrounds below are welcome to apply!

Background in Digital Marketing

  • In depth experience of digital marketing (seo/ppc/media buying roles)
  • 3+ years of experience in consulting roles using digital marketing solutions

Background as Research/Analyst

  • Experience consulting customer on how to win their market understand trends and market share
  • In depth experience of investing world or as Business Analyst
  • 3+ years experience as a customer-facing business analyst

Background in Sales Solutions

  • In depth experience and knowledge in sales and marketing technologies and tools, including Salesforce, Marketo etc.
  • 3+ years of experience in Sales Ops / Marketing Ops with demonstrable experience of creating and driving B2B sales processes
  • Experience in driving and leading lead generation, enrichment and qualification processes in significant global operations
  • Deep knowledge in B2B demand gen & sales process & technologies, coupled with passion for increasing productivity by applying advanced technology and automation


Role: Enterprise Customer Success Manager
Job Type:
Location: New York,

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