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Date Added: Sat 05/07/2025

Homeownership Officer

Croydon, CR0, UK
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Company: THE OYSTER PARTNERSHIP

Job Type: Contract, Full Time

Salary: £27 - £28/hour

A Housing Association in South East London are currently seeking an experienced Homeownership Officer to join our team on a 6-month fixed-term contract. You'll work closely with leaseholders, shared owners, and freeholders to provide a responsive and knowledgeable service, ensuring high standards of leasehold and homeownership management.

This is a full-time role with hybrid working, requiring only 1 day per week in the office.

Key Responsibilities

* Manage a caseload of leasehold, shared ownership, and freehold properties.

* Provide expert advice on leases, staircasing, service charges, subletting, and leasehold obligations.

* Coordinate Section 20 consultations and assist in managing major works processes.

* Liaise with internal teams such as asset management, repairs, and finance to resolve customer issues efficiently.

* Ensure legal and regulatory compliance with leasehold legislation and best practice.

* Maintain accurate and up-to-date customer and property records.

About You

* Proven experience in homeownership or leasehold management within social housing or a housing association.

* Understand leasehold legislation and service charges.

* Ability to communicate clearly and professionally in both written and verbal forms
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