Service Officer
Hillingdon
Part Time - 18 Hours
Temporary We are currently recruiting for a part-time Service Officer to join a Housing Association in Hillingdon, delivering front-line support to residents in sheltered accommodation. THE ROLE
The Service Officer will provide on-site housing management and resident support at a sheltered housing scheme, helping to ensure tenant wellbeing, safety, and tenancy sustainment.
Key responsibilities include:
Carrying out viewings and tenancy sign-ups
Day-to-day tenancy management and maintaining accurate tenant records
Offering signposting and referral support to external agencies
Conducting weekly health and safety inspections and welfare checks
Making safeguarding referrals and reporting incidents and near misses
Supporting tenants with basic benefit and income advice
Liaising with internal and external stakeholders to maintain site standardsTHE CANDIDATE
The ideal candidate will have previous experience in a housing-related role, particularly in a supported or sheltered housing environment.
Essential experience and skills include:
Understanding of tenancy management and housing management systems
Experience working with vulnerable adults or older people
Knowledge of safeguarding procedures and incident reporting
Familiarity with basic health and safety checks in residential schemes
Ability to liaise effectively with external agencies and support networksTHE CONTRACT
Working Hours: Part time, 18 hours per week, across 3 x 6 hour days
Length of Contract: 3 Month Contract, Temp with potential for extension
Rate: The pay for the role is £19.00 per hour LTD company rate. The PAYE equivalent is £16.30 per hour, inclusive of holiday pay. HOW TO APPLY
If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth for more info
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate