To manage and service a portfolio of large commercial and corporate insurance clients, ensuring the highest level of service delivery. You will act as the main point of contact for day-to-day client servicing, working closely with Account Executives, insurers, and internal stakeholders to manage renewals, mid-term adjustments, and queries effectively and efficiently.

• Manage a portfolio of corporate clients across various industries, typically with premiums exceeding £50k GWP.
• Handle all aspects of client servicing including renewals, MTAs, claims liaison, and documentation.
• Prepare and negotiate renewal terms with insurers and present recommendations to clients.
• Build strong relationships with key insurer partners to secure favourable terms.
• Support Account Executives with client meetings and strategic planning.
• Ensure all client files and documentation are compliant with FCA regulations and internal procedures.
• Identify cross-selling and up-selling opportunities to enhance client value.
• Act as a point of referral and technical support for more junior handlers (if applicable).
• Use broking systems (e.g., Acturis) to maintain accurate and timely records.

• Proven experience as an Account Handler within a commercial or corporate broking environment.
• Strong knowledge of commercial insurance products, including Property, Liability, Fleet, and Professional Indemnity.
• Excellent attention to detail and ability to manage a busy workload.
• Strong negotiation, communication, and relationship-building skills.
• Good understanding of FCA compliance and TCF principles.
• Experience using insurance software platforms (e.g., Acturis, Open GI, SSP).
• Cert CII qualified or working towards (Dip CII preferred).

• Proactive, client-focused approach.
• Team player with the ability to work independently.
• Commercial awareness and ability to understand clients’ business needs.
• Ability to thrive in a fast-paced, professional environment.

• Competitive salary and discretionary bonus
• Hybrid working options
• Full support for professional qualifications (e.g. CII)
• 25+ days holiday plus bank holidays
• Pension scheme
• Life assurance and other core benefits