Job Title: Content Adaptation Manager

Location: London

Contract: 12 Months / 3 days onsite

Hours: 40 hours per week

Rates:

• PAYE - £244.01 p/d
• Umbrella - £325.49 p/d

Job Description

SRG are looking for a content adaptation manager for a leading pharmaceutical company based in London. This role is part of the Customer Experience, Content & Partnerships Excellence team of the CE&E, IMI organization- a team of innovative, passionate talent focused on designing and deploying personalized and outcome-oriented customer experiences grounded in deep insights and human-centered design.The Content Adaptation Manager role will work closely with Agency of choice to deliver quality creative adaptations of centrally created content (driven by CX Strategy& Design team) based on a clear input coming from CX Engagement & Channels team members who will work with countries on Engagement Plan per brand. The Content Adaptation Manager will be also in charge of a process on the line between CX Engagement & Channel Team and Content Hub Production team, making sure the briefs are received, uploaded to Fuse and managed with clear understanding on the localization ask.

Duties and Responsibilities

• Work with CX Engagement & Activation Director and Agency to understand a customer journey and content plan to work with Agency on creative adaptation of centrally delivered assets - this can mean existing content adaptation or/and creation of channel specific content from scratch based on CX Strategy & Design Master Asset story.
• Brief Content Hub Production Team on content production and manage the rounds of changes with Asset Owner
• Support adaptation of above market content to local label requirements to ensure content is compliant and ready for execution in markets
• Support content tracking management and demand forecasting and prioritization process with Content Hub to ensure timely executions
• Work together with Content Hub and CX Activation Director to agree on engagement plan delivery via localization

Experience and Qualifications

• Experience as brand manager in pharmaceutical company
• Firm understanding of the regulatory environment in marketing promotional content to HCPs
• Demonstrated strong skills in oral and written communication, project management
• Highly collaborative, ability to interact and partner with Agencies of choice
• Native Italian speaking
• Fluent English

Competencies

• Able to manage multiple and complex processes at the same time
• Embraces a collaborative approach; thrives working closely with stakeholders to make sure their needs are addressed and delivered on time
• Able to manage a complexity, tasks, and interdependencies within timelines
• Well organized & proactive to make sure things progress according to the plan

Desirable Requirements

• Firm understanding of the regulatory environment in marketing to HCPs
• Demonstrated strong skills in oral and written communication, project management
• Highly collaborative, ability to interact and partner with Agencies of choice

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.