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DATE ADDED: Thu 12/07/2018

Learner Experience Officer

Birkenhead, UK
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JOB TYPE: Permanent

SALARY: £18000 - £22000/annum Performance Related Pay and Pensio

Learner Experience Officer Job Description: To provide Careers Education, Information, Advice and Guidance on courses, resources, progression and career opportunities. To deliver a high standard of Careers Education, Information, Advice and Guidance to client groups in accordance with the Careers Strategy 2017 and Matrix accreditation. About us: * Progress to Excellence Ltd is part of Progress to Excellence Group Ltd and has more than 20 years of experience and success in providing training and assessment for organisations of all shapes and sizes. * We have over 140 colleagues throughout the country, with our head office located in Birkenhead, Wirral. However, despite our nationwide delivery, we still take a personalised approach to ensure our clients’ needs are met. * We deliver training in numerous sectors ranging from health and social care to warehousing and dentistry to retail. We provide our learners and employers with a quality provision and work closely with them to communicate regularly about progress, industry news and opportunities. * We deliver apprenticeship training in the workplace. We take a flexible training approach designed to fit around shift patterns and suit the needs of the learner and employer. * By choosing Progress to Excellence, you really will benefit from our expertise. Our team of highly trained staff are on hand to help and support you, and the saying ‘nothing is too much trouble’ is very true when it comes to our approach. Perks: * Paid charity day of your choice to give something back * Your birthday off on us * 25 days annual leave and bank holidays * Company bonus scheme (t's c's apply) * Continual CPD and role development * 'o2 Friend Family' discount * Employee Assistance Programme (Peninsula UK) * Length of service recognition The Role: Learner Experience Officer Location - Head Office, Birkenhead, Wirral Salary - £18,000 - £22,000 per annum 1. Advises and guides client groups on future career and pre-entry opportunities that will help them make an informed decision on their next steps. 2. Conducts one to one interviews as appropriate with learners when they complete their application form to ensure learners are on the right programmes. 3. Complete ILP with learners to establish their starting point and to gather a measure of distance travelled. 4. Signposts and refers learners to other providers where appropriate. 5. Fosters the smooth transition of learners onto enrolled courses. Resolves barriers to ensure a smooth enrolment process or refers the client to other internal or external agencies. The Person: Learner success is at the heart of everything we do and we love people who are professionally ready, who challenge the everyday, have a passion for people, are positively charged and love growing through pride. You will have: * The motivation to provide an outstanding experience for our learners * Always be reliable, professional, hardworking and punctual. * Experience in preparing, planning and delivering advice and guidance to client groups on future career and pre-entry opportunities that will help them make an informed decision on their next steps. * GCSE’s in maths and English (C and above or equivalent) * ICT * Level 4 or Diploma in Careers Guidance or working towards Level 6 qualification in Careers Guidance (desirable) Job Types: Full-time, Permanent Salary: £18,000.00 to £22,000.00 /year
Role: Learner Experience Officer
Job Type: Permanent
Location: Birkenhead, Merseyside,

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