About the Role

We are seeking an experienced and hands-on Cleaning Operations Manager to oversee cleaning services across multiple sites. This is a key role responsible for maintaining high standards, ensuring compliance, and leading teams to deliver consistent, high-quality service.

You will take ownership of day-to-day operations, working closely with both clients and internal teams to drive performance, resolve issues, and continuously improve service delivery.

Key Responsibilities

* Lead, manage, and develop cleaning teams across assigned sites

* Plan and oversee daily, weekly, and periodic cleaning schedules

* Conduct regular site inspections, audits, and quality checks

* Ensure full compliance with COSHH, health and safety, and company procedures

* Manage staffing levels, including recruitment, rotas, and training

* Act as the main point of contact for clients, handling feedback and resolving issues promptly

* Monitor stock, equipment, and budgets to ensure efficient operations

* Produce regular reports on performance, standards, and compliance

About You

* Proven experience in a Cleaning Manager, Cleaning Supervisor, or Soft Services role

* Strong leadership skills with the ability to motivate and manage teams

* Good working knowledge of cleaning standards, COSHH, and health and safety regulations

* Experience conducting audits, inspections, and managing performance

* Excellent communication and client-facing skills

* Organised, proactive, and able to manage multiple priorities

What's on Offer

* Company Vehicle

* Opportunity to manage and shape cleaning operations across multiple sites

* Supportive working environment with opportunities for progression

* A role where you can make a direct impact on service quality and team performance

Apply

To apply, please submit your CV or contact us for a confidential discussion