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DATE ADDED: Sat 13/07/2019

Visitor Experience Assistant

London, UK


JOB TYPE: Permanent, PartTime

SALARY: 10-10

The Gallery aims to study and care for the collection, while encouraging the widest possible access to the pictures. We are looking for enthusiastic individuals to join our friendly Visitor Engagement team delivering a first class visitor experience The role of Visitor Experience Assistant provides a w arm welcoming visitors, helping them enjoy and engage with the collection by providing an outstanding level of visitor care tailored to individual needs. It is a varied and interesting role, working at one of the countries most impressive collections of art. Although demanding, this role will allow you to demonstrate your exemplary customer service skills as you will engage with customers, clients and visitors. throughout each shift. We are an internationally successful, protective services and security provider, combining cutting-edge technology with world-class security intelligence and our global network of experts cover every security risk. With roots dating back to the 1930s, we've seen - and been a part of - ground-breaking changes within the security industry. We are now looking for a number of new Visitor Experience Assistants to join our team, to operate across a number of client sites and if this sounds like an organisation that you can contribute to, then we want to hear from you. This a place where you can come to develop a career, with access to site-specific training and 1:1s you can grow in confidence and take on more responsibility. Our people are empowered and are not micro-managed. We trust people to do a good job and make a difference every day. And we recognise our employee's efforts and achievements through our 'you make a difference awards' and quarterly 'community award' schemes. We look after our staff in many ways and provide excellent benefits that include, Various discounts on holidays and days out, Support to gain an SIA licence, discounts in a variety of well-known shops and online stores, Gym discounts, Life assurance, Childcare Vouchers, Cycle to work scheme, Car leasing and new car discounts, City & Guilds accredited training programme and above all a genuine career roadmap. Whilst working with the wonderful artworks, you will interact with customers and guests ensuring they enjoy their visit. You'll be involved in the smooth running of events both during opening hours and out of hours. Essential Skills To work with us you will need to be flexible, confident, articulate and communicate well both verbally and in written language. Our team need to be immaculately turned out, polite and proactive when engaging with customers to ensure a complete customer experience is provided, as we aim to maintain our outstanding reputation for excellence. Desirable Skills Events experience Excellent customer service skills Be fluent in spoken and written English Have a five year checkable employment history or be able to produce documentary evidence of any period of unemployment, self- employment or full and part time education during that period About Company Securitas is the leading global security services provider employing more than 345,000 people scanning 58 markets, throughout North America, Australia, Europe, Latin America, Africa, the Middle East and Asia. In the UK, Securitas employs over 10,000 people, providing Protective Services to a wide range of clients from small local businesses, to national and global corporations, and even international airports. Its operational centre in Milton Keynes provides support to the largest mobile fleet in the UK. It also houses the industry first Training and Development Academy with accreditation from City & Guilds. Securitas' focus is on security and its ability to offer real value through its six Protective Services, including Fire and Safety. Unique within the industry, its focused service offering is a key differentiator in all the markets in which it operates. With its global footprint, Securitas is at the forefront of innovation, moving the industry towards predictive security by harnessing 'big data' to provide intelligent, pro-active solutions