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Date Added: Tue 14/09/2021

Neighbourhood Housing Assistant

London, UK
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Company: AMIDA

Job Type: Permanent, FullTime

Salary: £20000 - £23000/annum

My client, a leading provider of housing across London and the South East requires a Neighbourhood Housing Assist to join a team for an initial six month contract.

This is a remote working role in which you will be providing support to the Neighbourhood Teams across London. It is a perfect opportunity for someone who has knowledge of housing management cases (rents, ASB) as you will be supporting Neighbourhoods teams in resolving cases.

Your main duties will include;

Working closely to support the neighbourhood officers in their work, providing support on behalf of team members and taking proactive steps to ensure diary management for individual officers.
Fielding incoming tenants calls and resolving queries directly or recording queries to escalate.
Provide administrative support, collating case letters and completing follow up calls to tenants.
To support the recovery of rent arrears and the reduction of void turnaround times.Applicants must have:

A good knowledge of basic housing procedures.
Proficiency in PA duties.
A thorough working knowledge of administrative processes for housing management - payments, arrears, repairs, transfer, mutual exchange.
A DBS.For further information on the post please submit your CV in the strictest of confidence
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