Sue Ross Recruitment are working with a Motor Legal company in the recruitment of a Claims Conversion Specialist.

The right candidate will have proven experience within a sales environment, exceeding targets, and providing exceptional customer service to meet and surpassing expectations whilst working alongside a team of like-minded individuals.

Main responsibilities:

* Identify and convert service opportunities from clients recovering from road traffic accidents.

* Handle client and customer contact from start to triumph, ensuring satisfaction and sealing the services.

* Gather intel via phone, post, and email to assess claims. Make decisions on liability and approve/refuse claims for Credit Hire/Credit Repair.

* Manage claims like a seasoned pro, navigating the "onhire" process with finesse and in line with industry protocols.

* Handle customer claims, identify needs for additional services, and maintain impeccable records.

Ideal candidate:

- Previous experience as a high-performing sales maestro in a fast-paced environment.

- Proven track record of shattering targets.

- Stellar customer service skills.

- Communication and decision-making skills that can turn a maybe into a resounding yes.

- Bonus points if you're well-versed in claims management processes.

Benefits

* 25 days annual leave, plus bank holidays

* Pension

* Regular Staff Incentives and Rewards - VIP Tickets, hotel breaks and more.

* Perkbox Platform

* Dress Down Friday

* Full training programme provided.

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment