Rental Administrator

Salary: £28,000
Hours of work: Monday - Friday 08:00 - 17:30. Plus 1 in 5 Saturdays.
Holiday: 20 days holiday plus all bank holidays.
Loyalty Bonus: After 2 years of service (1 day additional holiday and up to an extra 5 days after 7 years).

We are looking for a Rental Administrator to support and facilitate our truck & trailer hire operations, which includes curtainsiders, box trailers, double deckers and more.

Required Skills:

* Must have a current driving license

* A good telephone manner

* Good attention to detail

* Ability to work under pressure

* The right “Can do” attitude

* Must be a team player.

* A good knowledge in IT

Key Responsibilities

* Answering phones and taking rental bookings

* Making sure all compliance and rental agreements processed and sent to customers where applicable

* Chasing and obtaining weekly rental purchase order numbers

* Entering data on our internal billing platform ahead of accounts import

* Processing de-hire damage and following customer SLA's where applicable

* Working closely with the rental team and reporting to the rental manager

* To work in conjunction with the Operations team, to ensure short term hire vehicles are road worthy and compliant, and a “ready to rent” approach is maintained at all times

* Ensure customer Motor Insurance/Operators License all updated on a FOX on a daily basis

* Ensure that upon delivery of all rental vehicles the necessary paperwork is delivered, and returned in a timely and professional manner.

* Prepare for all financial audits in a timely manner

* Clear and concise communication regarding vehicle movements, making certain that all relevant departments are aware of vehicle deliveries/collections.

* Daily completion/audit of the yard list and other yards (minimum once a week)

* To inform/escalate any rental issues to Group Operations Manager, to find a solution and resolve

* Sending compliance documents to customers upon request - ensure documents are checked and dated correctly before submission

* Assisting & Supporting management staff with further jobs as and when required i.e. checking trailers in and out to back up the rental manager

Reports Directly To: Group Operations Manager / Managing Director
Salary: £28,000
Hours of work: Monday - Friday 08:00 - 17:30. Plus 1 in 5 Saturdays.
Holiday: 20 days holiday plus all bank holidays.
Loyalty Bonus: After 2 years of service (1 day additional holiday and up to an extra 5 days after 7 years)