We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Hours will be midnight weekend shift. (Saturday 9am-5 am and Sunday 9 am-5 am) opportunity to pick up additional hours.
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Take up other duties as assigned
Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Customer service orientation
High School diploma; additional qualifications will be a plus
Horning Brothers/Horning Management Company is a well-respected real estate company in the DC area since 1958. At Horning Brothers, we believe that our reputation is built every day by the people we serve, whether they be commercial or residential customers. This commitment to our neighbors is one of the cornerstones of our success.
Role: Front Desk Receptionist
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