Dutch-Speaking Inbound Sales & Customer Service Agent

Location: Hybrid - Head Office in Canary Wharf, London
Salary: £12.30 per hour + Benefits
Commission: Uncapped structure, rewarded monthly for sales results.
Hours: 37.5 hours per week on a rolling rota.

About the Role

We're seeking enthusiastic Dutch-speaking professionals to join our client's team - you'll help customers book their dream vacations, offering exceptional service while driving sales.

You'll handle inbound calls in Dutch and English, answering queries, upselling packages, and providing solutions to ensure every customer interaction exceeds expectations.

Key Responsibilities

Sales & Service: Handle incoming calls, explore customer needs, and recommend suitable holiday packages.
Service Requests: Use client applications to manage cancellations, modifications, and confirmations.
Upselling: Suggest additional products, services, and extended stays to enhance customer experiences.What We're Looking For

Fluency in Dutch and English (written & spoken).
Professionalism, resilience, and attention to detail.
Strong multitasking and communication skills.
Previous experience in customer service or sales (Essential).Perks & Benefits

Training: Comprehensive onboarding in product knowledge, sales, and customer service.
Health & Wellbeing:
BUPA Life Insurance
Eye test vouchers
Discounts & Incentives:
Corporate discounts on gym memberships, dining, and hairdressing
Campaign-specific rewards, prizes, and perks
Holidays:
20 days annual leave (+1 extra day/year of service, up to 5)

Apply now!

INDCP