Our client, a leading vending machine organisation, is currently recruiting for a Field Operations Manager to join their growing team. The Field Operations Manager will have a background from the Vending industry and will be responsible for overseeing the daily operations of their vending machine services.

This is a hybrid role, 3 days in the office, 2 days remote.

Key Responsibilities for the Field Operations Manager

Manage and supervise a team of route operators and field service technicians, providing guidance, training, and support.
Schedule and coordinate service visits to ensure timely maintenance and repair of vending and coffee machines.
Monitor and evaluate the performance of route operators and field service technicians, ensuring adherence to company standards and policies.
Develop and implement strategies to improve service efficiency and customer satisfaction.
Maintain accurate records of service activities, including work orders, parts inventory, and equipment maintenance logs.
Collaborate with other departments to address customer concerns and resolve technical issues.
Ensure compliance with health and safety regulations and company policies.Key Experience for the Field Operations Manager

Proven experience in a field operations management role, preferably in the vending or coffee industry.
Strong technical knowledge of vending and coffee machines.
Excellent leadership and team management skills.
Ability to prioritize tasks and manage time effectively.
Strong problem-solving and decision-making abilities.
Experience in inventory management, including tracking and managing stock levels of consumables and spare parts.Please apply as directed