Hiring a Call Centre Administrator to work in Hertford!

Call Centre Administrator Salary:

* £25,000 per annum

* Salary review after 6 months

Call Centre Administrator Details:

* Hours: 5 shifts per week with one weekend day required

* Working for a family-run business that operates a national plumbing, heating & drainage engineers call-out service

* Taking inbound calls, establishing the requirements and assigning an engineer to the job

* Delivering quotes / final invoices to customers and taking payment over the phone

* Providing prompt and efficient service to customers and assisting them on the journey from taking the call to completing the job

* Following set processes and guidelines to ensure all required actions are carried out to achieve the desired outcome.

* A starting salary of £25,000 (reviewed after 6 months of service)

* 5 shifts per week with one weekend day required - 9 hr shifts with start times between 8am to 11am

* Optional overtime available

* Office-based role in Herford Town Centre

* Full training will be provided

* 20 days annual leave allowance

* Christmas shutdown

* Workplace pension scheme

Call Centre Administrator Requirements:

* Excellent customer service, communication and organisational skills. (essential)

* Enjoy being on the phone in a busy environment. (essential)

* Ability to work in fast paced environment (essential)

* Previous experience in a call centre or customer service role would be preferred but all training will be provided

Submit your CV or call Giovanna on (phone number removed) to apply