EPOS Technical Support Engineer
High Wycombe

£28,000 to £30,000

This is a fantastic opportunity for you, an experienced EPOS Technical Support Engineer, to join a fabulous company in High Wycombe.

This position is 5 days in the office, Monday to Friday.

As the EPOS Technical Support Engineer, you will be responsible for:

* Providing first line remote support to EPOS system users.

* Answering direct calls and enquiries from users.

* Diagnosing and rectifying issues to meet user expectations.

* Escalate any complex problems to the software developers where necessary.

* Assisting the implementation manager with remote EPOS system implementation tasks such as delivering remote training sessions and equipment setup support.

* Remotely support new members through their FPOS installations.

* Provide initial system tour and training to new members.

This is a position which will grow as the client base grows, giving you he chance to become an integral part of what is current a small team but growing.

In order to be successful in your application for the EPOS Technical Support Engineer, you should have:

* An EPOS or IT background

* Excellent Customer Skills

* Happy to cover the odd weekend day remotely on standby.

Any retail experience would be useful - even if you've previously worked in a shop and understand EPOS from a user perspective.

If you an are EPOS Support Engineer and looking for an exciting support position, then please send your CV to me today