This is an exciting opportunity for a Housing Services Manager to lead and oversee housing operations within the not-for-profit sector. Based in London, the role requires expertise in property management and a commitment to delivering excellent services to residents.

Client Details

The organisation is a well-established not-for-profit entity known for its focus on providing quality housing solutions. Operating as a medium-sized organisation, it has a strong presence in London and is committed to making a positive impact through its housing services.

Description

Lead and manage housing operations, ensuring compliance with relevant policies and regulations.
Oversee property management, including maintenance, tenancy agreements, and resident satisfaction.
Collaborate with internal teams to implement strategic housing initiatives.
Monitor budgets and financial performance related to housing services.
Resolve escalated issues or complaints from residents effectively and professionally.
Ensure the organisation remains compliant with health and safety standards across all properties.
Develop and maintain relationships with external stakeholders, including contractors and local authorities.
Provide leadership and guidance to team members, fostering a culture of excellence and accountability.Profile

A successful Housing Services Manager should have:

Proven experience in property or housing management within the not-for-profit sector.
Experienced in resident engagement (essential)
Experience in income management would be a strong plus but not essential
Strong knowledge of housing regulations and compliance requirements.
Leadership skills with the ability to manage teams effectively.
Competence in budget management and financial planning.
Excellent problem-solving and communication skills.
A commitment to delivering high-quality services to residents.
A relevant qualification or equivalent experience in housing or property management.Job Offer

Competitive salary up to £48500 per annum.
Comprehensive benefits package to support your well-being.
Generous holiday entitlement to maintain work-life balance.
An opportunity to work in a purpose-driven organisation within the not-for-profit sector.
Supportive company culture and opportunities for professional growth.If you are passionate about housing services and thrive in a leadership role, apply now to join this impactful organisation in London