We are seeking a Client Excellence Service Coordinator to join our team! You will be responsible for helping Clients by providing product and service information and resolving issues.
- Handle customer inquiries and needs
- Provide information about the services
- Troubleshoot and resolve issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving services
- Previous experience in customer service, accounting or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Bookkeeping , Quick books knowledge
- Previous Work in Public Accounting firm
- Experience with Thomson Reuiters software is prefered
Growing Progressive CPA Firm with 3 offices .
Role: Accountant , Client Service Coordinator
Location: West Bloomfield Township,
Apply for this job now.