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DATE ADDED: Thu 11/10/2018

Director, Revenue Cycle AR Operations

Charlotte, USA


Job Description


The Director of Accounts Receivable will support the Senior Director of Revenue Cycle in direction and development of the department, and will report to the Senior Director of Revenue Cycle. The Director will be responsible for managing to key performance indicators to meet HFMA top tier benchmarks.


Position duties include:


Daily Monitoring of KPI’s to ensure alignment to meet all goals and creating strategic planning to meet each.


Managing the daily work-flow of the department along with monitoring production and quality assurance standards.


Reviewing the Accounts Receivable inventory for trends and providing root cause resolution.


Holding daily huddles to efficiently cover new or evolving training focuses to encourage and develop team members.


Hiring, training, and developing assigned Managers and Supervisors.


Partnering with Human Resources to maintain consistent policy and managing expectations with recruiting department to ensure staffing levels are met.


Leaders within COMPANY work for our associates and our clients. Our customers come first last and always.


Required Education:


Bachelor's Degree in Finance, business, accounting or a healthcare specific field.


Master’s Degree preferred.


Required Experience:


3-5 years of experience working with hospital-specific Healthcare Insurance Claims.


2-4 years previous managerial experience within a healthcare revenue cycle setting.


Excellent working knowledge of the hospital revenue cycle.


Knowledge, skills & abilities:


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.


Advanced knowledge of healthcare A/R, collections, insurance, government programs and appeals including Compliance Regulations and Guidelines.



Advanced knowledge of healthcare reimbursement methodologies and/or hospital based operations related to the revenue cycle including Health Information Management, Patient Access, Clinical.



Advanced knowledge of Quality/Case Management, Management Information Systems, Accounting and Finance.


Ability to create and clearly communicate strategic and tactical plans leading to an efficient and effective operation.


Strong knowledge of Excel to include creating using formulas, pivot tables and Macros.


Have excellent verbal and written communication skills.


Have proven leadership skills - the ability to motivate and lead in a team-based productivity environment.


Possess resourcefulness, problem solving and critical thinking skills.


Be adaptable to changing procedures and growing environment.


Embody integrity and honesty.


Possess an internal drive to succeed and pride in their accomplishments.


Possess a high degree of professionalism and customer service.


Be an “A player” who has insight into associates and accounts, shows exceptional intelligence.


Ability to prioritize, lead and manage multiple projects concurrently.


Ability to work under pressure in a high-growth, evolving company.

Company Description
Kingsley-Rose is a retained executive search firm.

Role: Director, Revenue Cycle AR Operations
Job Type:
Location: Charlotte,

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