Main Purpose of the Job Cleaner/ Porter

Responsible for undertaking all daily cleaning and associated activities required towards maintaining hostels and communal areas including all office and other amenities particularly kitchens, bathrooms and toilets within the Councils Temporary Accommodation (TA) Hostel portfolio.

Key Areas of Responsibility Cleaner/ Porter

• Utilize a variety of methods and equipment to ensure all hostels and communal areas including all furniture, fittings and equipment sited in the communal areas are cleaned thoroughly, regularly and frequently following a program of work in order to ensure that Councils hostels both internally and externally are kept to a high quality standard of hygiene for the safe use of residents.
• Take responsibility and Assist the Hostel Services Team Manager and team members in maintaining Health & Safety Standards within Hostels exercising self awareness at all times.
• Assist with any practical matters in the day-to-day running of hostels being vigilant by reporting, deficiencies and/or misuse of equipment or non occupation of rooms by residents.
• Be alert and responsive to the needs of residents and the service needs by assisting with the accessing, clearing of and cleaning of any vacant rooms including but not exclusively, moving furniture, belongings and completing inventories so that they can be promptly turned around for use in line with services objectives and targets.
• Liaise and work closely with team members and other peer groups across housing and other directorates that have a direct influence on the section promoting a joined up approach in the operational deployment of services.
• Being able to lift and carry large and heavy objects with another person
• To be able to lift and move furniture, with appropriate training and equipmentEKey Knowledge
• To have basic knowledge and understanding of the diverse needs of homelessness households
• Knowledge of basic Health & Safety relating to the cleaning of communal public areas and the handling of cleaning materials
• Understanding of the Councils policy of Valuing Diversity.
• Relevant Experience Cleaner/ Porter
• Proven experience of large scale cleaning, either industrial or domestic.E
• Experience of working with the public in and diverse multi-racial environment.
• Experience of working on own initiative as well as within a team environment, prioritizing and successfully managing a personal caseload of work.
• Experience of following established processes and procedures.