Group Regulatory & Nutrition Manager
Skipton, BD23
Purpose of Role
To lead the site's Technical and Quality function, ensuring that all products manufactured meet food safety, quality, and legal standards in line with company, customer, and regulatory requirements.The Technical Manager will ensure the maintenance of BRCGS certification and retailer approval, manage site audits, and work collaboratively across departments to maintain best-in-class technical standards. This role is key to driving continuous improvement, maintaining excellent relationships with major retailers, and ensuring that all processes, systems, and documentation meet both internal and external compliance expectations.
Key Responsibilities
* Manage all site technical and quality activities to ensure compliance with BRCGS, retailer, and legal standards.
* Lead preparation for and management of customer, third-party, and regulatory audits.
* Maintain and update the Quality Management System (QMS) and ensure its effective implementation.
* Ensure all raw materials, packaging, and finished products meet safety, legality, and quality specifications.
* Manage and develop the Technical and QA team to support continuous improvement.
* Liaise with major retail customers, providing technical support and ensuring compliance with customer codes of practice.
* Work closely with NPD and Production to support product launches and ensure smooth transition from concept to manufacture.
* Investigate and resolve customer complaints, identifying root causes and implementing corrective actions.
* Ensure the site remains up to date with legislative and customer requirements, implementing changes where needed.
* Support supplier approval processes and maintain accurate supplier assurance documentation.
* Review and report on technical KPIs and audit outcomes to senior management.
* • Promote a culture of food safety, quality, and continuous improvement throughout the site.
KPIs
* Successful maintenance of BRCGS and customer audit compliance.
* Compliance with all relevant food safety, quality, and legal standards.
* Timely and accurate completion of technical documentation and reports.
* Customer satisfaction and complaint reduction.
* Continuous improvement initiatives delivered on time and to standard.
* Development and engagement of Technical and QA team members.
Essential:
* Degree-qualified in Food Science, Food Technology, or a related discipline.
* Minimum 3 years' experience in a technical or quality management role within food manufacturing.
* Experience working with major UK retailers.
* Strong understanding of BRCGS and retailer technical standards.
* Excellent leadership, communication, and influencing skills.
* Strong attention to detail, organisational, and problem-solving abilities.
* Ability to interpret and implement food safety legislation and technical documentation.
* Proficient in Microsoft Office and quality management systems.
Desirable:
* HACCP Level 3 or above and Food Safety certification.
* Experience with retailer specification portals
* Experience within vitamins, supplements, or health products.
* Proven track record of leading successful audits.
Core Values
Commitment
- Show commitment & pride in doing a good job
- Motivation and a positive professional attitude
- Focussed approach to meet our aspirations for the team and business
Teamwork
- Be prepared to go the extra miles
- Respect our environment and each other
- Be reliable, honesty and trustworthy
- Have fun, be social and celebrate success
- Be understanding and encouraging
Communication
- Communicate in the best personal way
- Be open and approachable and listen
- Share and involve where appropriate
Development
- Coach, train and mentor colleagues
- Create a learning environment
Responsibility and Accountability-
- Encourage positive feedback and challenge
- Be organised, proactive and show initiative
- Give praise when due
- Take ownership, responsibility and be accountable