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Date Added: Sat 11/04/2026

Call Centre Operator

Norwich, NR1, UK
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Company: ID RECRUITMENT

Job Type: Permanent, Full Time

Salary: £26500 - £45000/annum

Call Centre - 4-Day Working Week
OTE: £26,500 - £45,000 per annum
Full Training Provided | Based in Hellesdon, Norwich
Enjoy a 3-Day Weekend Every Week - Fridays, Saturdays & Sundays Off

We are currently seeking confident and enthusiastic individuals to join our clients team in a dynamic sales environment. Previous sales experience is not required; however, a professional telephone manner and some background in customer service would be advantageous.

This is an exciting opportunity to join a well-established organisation. The company is known for its commitment to customer satisfaction and supportive working culture.

What We Offer:
Competitive On-Target Earnings of £26,500 - £45,000 per annum
Four-day working week (Monday to Thursday)
Comprehensive, fully paid training

Key Responsibilities:

* Conducting outbound warm calls to customers who have already expressed interest

* Handling enquiries, processing applications, and booking appointments

* Building rapport and providing excellent customer service

* Maintaining accurate records within the CRM system

* Meeting performance targets and KPIs

Key Skills and Attributes:

* Excellent verbal and written communication skills

* A confident and professional telephone manner

* A positive, driven attitude with a willingness to learn

Opportunities for progression may be available for individuals who consistently perform well and demonstrate leadership potential, although this role is primarily focused on delivering strong results in a sales and customer engagement capacity.

If you are looking for a role that offers a healthy work-life balance, strong earning potential, and a supportive environment, we encourage you to apply
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