Role: Customer Service Advisor Location: Salford Salary: up to 27k (depending on experience) My client, a leading appliances supplier and manufacturer, is looking for an experienced customer service advisor to join their expanding team. This is a full time permanent positon, based in Salford with great transport links making it easily accessible to all. This role is based in the office, with an 8 hour shift between 8am and 6pm depending on the rota. Duties include: - Handling customer complaints and queries regarding electrical goods - Using a ticketing system to keep track of complaints - Providing high quality customer service and making sure any issues are resolved. Benefits include: - 25 days holiday, which is increased by ½ a day every year - Free onsite parking - Pension plan The ideal candidate would have: - One year previous experience in a customer service environment (essential) - Previous experience providing customer service in the electrical appliances field (desirable) - Excellent communication skills - Be hard working and punctual - Strong IT literacy If you think you would be a good fit for this role, please apply for immediate consideration