Customer Service Representative (Bilingual)
Inception Marketing Group is currently looking for anyone with a passion for people, a competitive edge, and a desire to make an impact in the fast-paced marketing industry to join our team.
This position is responsible for serving as a customer service and sales support resource providing top notch service to clients and customers for our firm. The Customer Service Representative is a front line position for Inception Marketing Group's interactions with customers; consequently, strong customer service and sales skills are essential.
- Responsible for representing us to clients and customers by providing high quality and efficient customer service
- Interact with customers daily to ascertain household needs and how products and services offered would meet those demands
- Ability to respond to customer inquiries and advise on the appropriate solution
- Escalate large sales or leads to senior Account Managers
- Manage, track and record all customer inquiries, sales, and leads
- Ensure compliance with all company and client polices and procedures
- Provide support and assistance to co-workers and other departments as needed
- Some college preferred
- 1-2 years of customer service or sales background
- Ability to interact with customers daily and give presentations as needed
- Ability to effectively manage multiple projects with excellent time management
- Be articulate, outgoing, and professional
- Ability to work a flexible schedule
Role: Customer Service Representative (Bilingual)
Apply for this job now.