MultiCategory Transformation Leadership

• Lead Groupwide transformation across GSE, Ground Handling, Hotel and Transport, Lounges procurement categories.

• Unlock and prove CASK benefits associated with disrupted passengers across the Group, spanning hotels, transport and meal vouchers, to reduce EU261 exposure while improving customer experience.

• Lead High Profile RFP's associated to Transformation initiatives

• Lead GSE procurement transformation to implement predictive, dataled asset management.

• Act as the primary business partner link between Innovation, Transformation and Airports Procurement.

• Provide agile, shortnotice support to highprofile, highvalue projects requiring senior intervention.

2.3 GSE Transformation & Digitalisation

• Lead GSE procurement transformation to implement predictive, dataled asset management.

• Introduce digital tools, analytics, automation and supplier performance frameworks.

• Transition the function from reactive asset management to proactive, insightsdriven procurement and lifecycle control.

• Identify synergies across group for GSE including spec review.

2.3 Innovation, Transformation & Automation Partnership

• Act as the primary business partner link between Innovation, Transformation and Airports Procurement.

• Convert innovation concepts into procurement initiatives that drive material cost benefit.

• Ensure suppliers and airline stakeholders align to the innovation roadmap and deliver against digital performance expectations.

2.4 Stakeholder & Supplier Leadership

• Build trusted relationships with senior stakeholders across all airlines and Group functions.

• Navigate differing airline priorities, facilitating alignment and driving collective outcomes.

• Lead difficult conversations regarding performance, tradeoffs and crossairline priorities.

2.5 Strategy, Insights & Governance

• Develop transformation roadmaps with clear milestones, benefits and accountability.

• Design and oversee dashboards, KPIs and financial models for transparency and performance tracking.

• Embed strong governance to ensure delivery discipline, risk management and benefits realisation.

2.6 Flexibility & Rapid Deployment

• Provide agile, shortnotice support to highprofile, highvalue projects requiring senior intervention.

• Rapidly mobilise into urgent workstreams to stabilise, accelerate or unblock progress.

• Rebalance workload dynamically to support organisational priorities without losing delivery momentum.