Job description:

Join a dynamic transport operation where your communication skills will directly impact daily logistics and customer satisfaction.

Location: Bradley Stoke
Pay Rate: £12.21 per hour
Hours: 13:00 - 21:30 (30-minute break)
Shift Pattern: Monday-Friday / Tuesday-Saturday (alternating weekly)

Overview

We are currently recruiting on behalf of our client for a Customer Service Support (CSS) Operative to join a fast-paced transport environment. This role is ideal for candidates with strong communication skills and solid PC proficiency who are comfortable working in a busy, busy transport office environment setting.

Key Duties

* Debriefing drivers via telephone and face-to-face

* Managing customer queries and providing accurate information

* Handling email communications and updating spreadsheets

* Scrutinising operational data and ensuring accuracy

* Supporting internal teams in a high-activity environment

Candidate Requirements

* Strong interpersonal and communication skills

* Confident computer user with competent knowledge of spreadsheets and email systems

* Ability to work under pressure with high levels of accuracy

* Comfortable in a busy, constantly moving operational environment

Additional Information

Candidates shortlisted will be invited for a brief meeting with the client, including a short on-site familiarisation to understand the working environment and expectations.

Benefits:

* On-site parking