Care Coordinator £25,000 – £30,000 | Central Manchester (Hybrid)As long as you can be in Manchester 2 days a week, we are open to any home location in the North West If you’re a passionate and organised Care Coordinator looking to make a real impact, this could be the opportunity you’ve been waiting for.We’re looking for an experienced Care Coordinator to help us deliver outstanding, person-centred support to people with complex needs living in their own homes.This is a varied and rewarding role that’s perfect for someone who thrives on working closely with people, solving problems and making a genuine difference every day.Why join us?

• Be part of a supportive, values-led company focused on quality care and long-term outcomes.
• Real autonomy to do your job well, without micro-management.
• Career development tailored to your goals—with access to professional training and CPD.
• A role with purpose: help shape support plans that empower people to live their best lives.
• Central Manchester office with hybrid working (2 office days per week minimum).
• 30,000+ national and local employee discounts (retail, fitness, travel, tech and more).
• 100+ free virtual training courses, both live and on-demand.
• Monday & Friday breakfasts in the office and a genuinely friendly team environment.

About the role As a Care Coordinator, you’ll be responsible for planning, managing and improving support for people with complex physical and/or mental health needs. You’ll work closely with support workers, families, healthcare professionals and therapists to make sure support is consistent, safe and truly person-centred.You’ll need to be proactive, highly organised and passionate about delivering the best possible outcomes. This role is community-based, so a full driving licence and access to a car are essential.You’ll also be part of the on-call rota, helping to maintain continuity and responsiveness across our care packages.What you’ll be doing:

• Create and review personalised support plans and risk assessments.
• Visit service users regularly to ensure high-quality care is being delivered.
• Liaise with families, therapists and healthcare professionals to coordinate care.
• Supervise, support and develop a team of Support Workers.
• Help onboard and match new staff to service users based on skills and compatibility.
• Ensure accurate record keeping and maintain compliance with CQC standards.
• Troubleshoot issues quickly and professionally, keeping everyone informed.
• Uphold the values and reputation of the organisation in everything you do.

What we’re looking for:

• Experience in a similar care coordination or service delivery role (essential).
• Full UK driving licence and own vehicle (essential).
• Experience supporting people with complex or long-term needs.
• Great communication skills and the ability to build strong working relationships.
• Highly organised, with excellent attention to detail and follow-through.
• Ability to write clear support plans, risk assessments and professional correspondence.
• Confident using digital systems and Microsoft Office.
• Problem-solving mindset and a calm, positive approach.

Bonus points for:

• Experience working with CQC-regulated services.
• Knowledge of acquired brain injury, autism, or mental health.
• Experience using digital care management systems.

Contract type: Permanent, full-timeHours: Monday–FridayLocation: Hybrid – Central Manchester office + community visitsOn-call: Required as part of a rotaSound like something for you? Apply now and we’ll be in touch. We can’t wait to meet you.