Birchlake have been asked to exclusively partner with an established Fintech lender who are looking to bolster their Compliance function with the appointment of a Senior Compliance Advisor.

This is a pivotal hire within the business. You'll be responsible for supporting on all matters of compliance advisory, providing advice to colleagues and advising on regulatory matters.

Key responsibilities include:

• Provide clear, practical advice to teams across the business on regulatory compliance, especially in areas such as consumer credit, customer protection, and the FCA Handbook.
• Build strong working relationships and act as a trusted advisor by giving commercial, pragmatic, and cost-effective compliance guidance.
• Lead on regulatory change projects - assessing impacts, advising on necessary updates, and helping implement compliant policies and procedures.
• Maintain and regularly review compliance policies, and support teams in aligning their processes with regulatory requirements.
• Design and deliver training sessions on compliance risks and regulatory changes.
• Monitor upcoming regulatory changes, assess their impact on the business, and support implementation and staff training where needed.
• Identify and escalate compliance risks to senior leaders promptly to help minimise business impact.
• Promote a culture of compliance and strong risk management within the business, with a focus on delivering fair outcomes for customers.
• Collaborate regularly with operational teams to understand key processes, assess the effectiveness of controls, and highlight areas for improvement - particularly in arrears management, complaints handling, and support for vulnerable customers.
• Stay up to date with relevant FCA rules and regulations and apply this knowledge when advising the business.
• Provide compliance support for major projects and contribute regulatory insight to strategic business objectives.
• Monitor and assess both current and emerging regulatory risks and keep the business informed of key changes.
• Assist in delivering regulatory updates and reports to internal and external stakeholders.
• Oversee compliance with company policies and procedures across the business.

Key requirements:

• A minimum of 6 years' compliance experience in a FCA regulated environment
• Consumer Credit legislation and Consumer duty principles expertise
• Experience of writing detailed policies and procedures
• Excellent communication skills; calm and pragmatic approach
• Strong attention to detail

This is a hybrid role, paying a salary of up to £85,000 depending on experience.